Vertex Suite
WhatsAppWhatsapp Business API Payments

Deliver a TrustedExperience on

Let customers review their order and complete payments using supported UPI apps, cards, and payment methods without breaking the conversation.

Whatsapp Business Platform
Secure Gateway Integrations
Real-Time Payment Updates
Automated Confirmations
WhatsApp Pay payment request screen
WhatsApp Pay order payment screen
WhatsApp Pay payment confirmation screen

How Customers Complete Payments on WhatsApp

Connect WhatsApp payments through UPI Intent or an integrated payment gateway, based on the payment methods and checkout experience your business wants to offer.

How customers complete payments on WhatsApp
Payment confidence dashboard banner

The Complete Payment Journey on WhatsApp

From structured payment requests to follow-ups and confirmations, Vertex Suite connects every payment step into one seamless WhatsApp experience.

Payment Requests in Chat

Share payment requests directly within the customer conversation.

Bring Intelligence and Control to Business Payments

Gain clearer payment visibility, stronger recovery, and greater control over every transaction.

1

AI-Guided Payment Conversations

2

Payments from Chat, Campaigns & Workflows

3

Smart Follow-Ups for Incomplete Payments

Payments Overview

May 1 - May 31, 2026
Successful

1,248

+18.6% vs Apr

Pending

256

-8.3% vs Apr

Failed

87

-12.4% vs Apr

Refunded

42

-4.1% vs Apr

Payments Over Time

125K100K75K50K25KMay 1May 8May 15May 22May 31

Recent Transactions

View all
CustomerAmountStatusChannelTime
Acme Corp₹12,450SuccessfulWhatsApp09:48 AM
Globex Ltd.₹8,950PendingWhatsApp09:32 AM
Stark Industries₹5,200FailedWhatsAppYesterday
Wayne Enterprises₹18,750SuccessfulWhatsAppMay 29
Initech₹3,750SuccessfulWhatsAppMay 29
4

Customer-Level Payment Visibility

5

Unified Payment Dashboard

6

Connected Payment Operations

Payments Built for Confidence

Keep every payment journey secure, transparent, and traceable from the initial request to final confirmation and business reconciliation.

Frequently Asked Questions

Common Questions About WhatsApp Payments on Vertex Suite